Course Privacy Policy – The Lash Shack
This Course Privacy Policy explains how The Lash Shack collects, uses, and protects your information when you purchase or access any of our online courses. By enrolling in a course, you agree to the practices outlined below.
1. Information We Collect
When you purchase or access a course, we may collect the following information:
- Full name
- Email address
- Phone number (if provided)
- Billing information (processed securely by third-party payment providers)
- Course progress, quiz results, and activity within the course
- Any messages or support requests you send to us
2. How We Use Your Information
Your information is used to:
- Create and manage your course account
- Provide access to lessons, quizzes, certificates, and updates
- Send important course-related emails (login details, support, updates, reminders)
- Improve our course materials and student experience
- Process your payments securely
We do not sell, rent, or share your personal information with third parties for marketing.
3. Payment & Security
All payments are processed through secure third-party providers (e.g., Stripe, PayPal, or your website’s payment gateway).
The Lash Shack does not store or have access to your full payment details.
4. Course Access & Account Security
- You are responsible for keeping your login details private.
- Sharing your course login, password, or materials with others is strictly prohibited.
- Accounts found sharing content may be suspended without refund.
5. Cookies & Tracking
We may use cookies and analytics tools to:
- Remember your login
- Save course progress
- Improve overall website and course performance
You can disable cookies in your browser settings, but some course features may stop working.
6. Data Retention
We keep your course information for as long as your account remains active or as required by law.
You may request deletion of your account at any time.
7. Your Rights
You can request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your account and stored data
To request this, please contact us directly at [enter email].
8. Email Communication
By enrolling in a course, you agree to receive:
- Course updates
- Account notifications
- Support messages
You can unsubscribe from promotional emails at any time, but essential course emails cannot be disabled.
9. Third-Party Tools
Our courses may use third-party platforms (e.g., learning systems, video hosts). These services may collect limited data needed for course functionality.
All third-party tools used are GDPR-compliant or follow industry-standard privacy practices.
10. Updates to This Policy
We may update this Course Privacy Policy when necessary.
Any changes will be posted on this page with an updated revision date.
11. Contact
For questions about this Course Privacy Policy, please contact:
info@thelashshack.uk (replace with actual email)
